Terms of Service
Effective Date: June 5th, 2023
Last Updated: September 10th, 2024
Welcome to Arc-Search, LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our digital media solutions, including video production, website design, and social media management services (“Services”) provided through our website https://www.arc-search.com (“Website”) and any other interactions you have with us.
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.
Acceptance of Terms
By accessing or using our Services, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. You agree to comply with all applicable laws and regulations when using our Services.
Definitions
- “User,” “you,” or “your”: Any individual or entity accessing or using our Services.
- “Client”: An individual or organization utilizing our digital media solutions.
Services Description
Arc-Search, LLC provides digital media solutions, including but not limited to:
- Creating high-quality short-form video content.
- Designing modern, responsive websites.
- Managing social media campaigns and strategies.
- Offering SEO optimization and branding consultations.
Account Registration and Security
Account Registration
To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information.
- Maintain and promptly update your account information.
- Keep your login credentials confidential.
Account Security
You are responsible for all activities that occur under your account. Notify us immediately at arc-search.com/contact if you suspect unauthorized use of your account.
User Responsibilities
Compliance
You agree to use our Services in compliance with these Terms and all applicable laws and regulations.
Prohibited Activities
You shall not:
- Use the Services for any unlawful or prohibited purpose.
- Impersonate any person or entity or misrepresent your affiliation.
- Post or transmit harmful, infringing, or illegal content.
- Interfere with the integrity or performance of the Services.
For a detailed list of prohibited activities, please refer to our Use Restrictions policy.
Intellectual Property Rights
Ownership
All content, features, and functionality on our Website and Services, including but not limited to text, graphics, logos, and software, are the exclusive property of Arc-Search, LLC and are protected by intellectual property laws.
License
We grant you a limited, non-exclusive, non-transferable license to access and use the Services for their intended purposes, subject to these Terms.
User Content
By submitting any content (e.g., media files, project briefs) to our Services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify such content solely for the purpose of providing our Services.
Payment Terms
Fees
Certain Services may be subject to fees, e.g., video production or website design. All fees are exclusive of taxes. You are responsible for paying applicable taxes.
Payment
Payments are due upon receipt of an invoice unless otherwise agreed in writing.
Refunds
Refunds are processed in accordance with our Fair Refund policy. For inquiries, contact [email protected].
Cancellation and Termination
Cancellation by User
You may cancel your account at any time by contacting us.
Termination by Company
We reserve the right to suspend or terminate your access to the Services for violations of these Terms.
Effect of Termination
Upon termination, your right to use the Services ceases.
Confidentiality
Both parties agree to maintain confidentiality regarding non-public information disclosed during the use of Services.
Disclaimers and Limitation of Liability
Disclaimers
The Services are provided on an “as is” basis. We do not guarantee that the Services will meet your specific needs or be error-free.
Limitation of Liability
To the fullest extent permitted by law, Arc-Search, LLC shall not be liable for indirect or consequential damages.
Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the State of New Mexico. Any disputes will be resolved through binding arbitration.
Changes to Terms
We may update these Terms periodically. Continued use of the Services constitutes acceptance of any updates.
Contact Information
For questions, contact us at:
Arc-Search, LLC
Phone: 866-708-4231
Email: arc-search.com/contact
Website: https://www.arc-search.com