ARC Search Solutions

 A Research Company

Terms of Service

Effective Date: June 5th, 2023

Last Updated: April 6, 2025

INTRODUCTION

These Terms of Service (“Terms”) govern your access to and use of the services, including website, tools, technologies, software, and professional services (collectively, the “Services”) provided by ARC-Search (“Company,” “we,” “our,” or “us”).By accessing or using our Services, you agree to be bound by these Terms. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

SERVICES DESCRIPTION

Nature of Services

ARC-Search provides Artificial Intelligence Optimization (AIO) services designed to structure digital content for interpretability, trust, and retrieval by AI systems. Our Services may include, but are not limited to:

  • AIO Readiness Audits
  • Semantic Structuring
  • Entity Disambiguation
  • Content Profile Optimization
  • Trust Infrastructure Development
  • Applied Retrieval Strategy
  • Metrics & Reporting
Service Limitations

We explicitly DO NOT:

  • Provide traditional SEO services
  • Guarantee inclusion or ranking in AI-generated answers
  • Manipulate model outputs or behavior
  • Use engagement tricks, behavioral targeting, or black-box scoring
  • Promise specific placement or visibility in any AI system

NO GUARANTEES OR WARRANTIES

No Guaranteed Results

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY GUARANTEES OR WARRANTIES OF ANY KIND. We do not guarantee any specific outcomes, improvements, visibility, or performance results from our Services. The effectiveness of our Services depends on numerous factors beyond our control, including but not limited to:

  • Changes to AI systems and their algorithms
  • Updates to language models
  • Competitive landscape
  • Quality and nature of your content
  • Third-party platforms’ policies and procedures
  • Industry regulations
Best Efforts Basis

We provide all Services on a best efforts basis only. While we apply our expertise, methodology, and professional judgment to deliver high-quality Services, we make no representations or warranties that our Services will achieve any particular result for you.

CLIENT RESPONSIBILITIES

Content Accuracy

You are solely responsible for the accuracy, quality, integrity, legality, and reliability of all content and information you provide to us.

Cooperation

You agree to provide timely and reasonable cooperation, including:

  • Providing necessary access to content, platforms, and information
  • Responding to requests for clarification or additional information
  • Reviewing and approving deliverables within agreed timeframes
  • Implementing our recommendations as appropriate
Prohibited Uses

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Engage in deceptive practices
  • Distribute false or misleading information
  • Attempt to manipulate AI systems in ways that violate their terms of service

INTELLECTUAL PROPERTY

Our Intellectual Property

All methodologies, processes, techniques, ideas, concepts, trade secrets, and know-how utilized by us in providing the Services remain our exclusive property. Our deliverables may include our proprietary information, which is licensed, not sold, to you.

Your Intellectual Property

You retain all rights to your pre-existing content and materials. You grant us a limited, non-exclusive license to use your content solely as necessary to provide the Services.

Deliverables License

Upon payment in full, we grant you a non-exclusive, perpetual license to use the deliverables resulting from our Services for your internal business purposes.

PAYMENT TERMS

Fees

Our fees will be as stated in the proposal, statement of work, or other agreement between us. All fees are exclusive of applicable taxes.

Payment Schedule

Unless otherwise specified in writing, payment terms are as follows:

  • 50% deposit prior to commencement of Services
  • Remaining balance due upon completion of Services or as specified in the applicable agreement
Late Payments

Late payments are subject to interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

LIMITATION OF LIABILITY

Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES.

Maximum Liability

IN ANY CASE, OUR MAXIMUM AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US IN THE SIX (6) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Exceptions

Nothing in these Terms shall limit or exclude liability that cannot be limited or excluded under applicable law.

CONFIDENTIALITY

Confidential Information

Each party may disclose to the other certain Confidential Information. “Confidential Information” means all non-public information disclosed by one party (“Disclosing Party”) to the other (“Receiving Party”), whether orally, in writing, or by other means, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.

Protection Obligations

The Receiving Party agrees to:

  • Use the Confidential Information solely for the purpose of performing its obligations under these Terms
  • Protect the Confidential Information with the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care
  • Not disclose the Confidential Information to any third party without prior written consent from the Disclosing Party
Exclusions

Confidential Information does not include information that:

  • Is or becomes publicly available through no fault of the Receiving Party
  • Was known to the Receiving Party prior to disclosure
  • Is independently developed by the Receiving Party without use of the Confidential Information
  • Is rightfully obtained from a third party without restriction

TERM AND TERMINATION

Term

These Terms commence on the date you first access or use our Services and continue until terminated as provided herein.

Termination by You

You may terminate these Terms at any time by providing written notice, but you will remain responsible for any fees due for Services rendered prior to termination.

Termination by Us

We may terminate these Terms:

  • Immediately if you breach any material provision of these Terms
  • With 30 days’ written notice for any or no reason

Effect of Termination

Upon termination:

  • All rights granted to you under these Terms will cease
  • You remain liable for all fees incurred prior to termination
  • Sections that by their nature should survive will survive, including but not limited to payment obligations, confidentiality, intellectual property, limitation of liability, and dispute resolution

DISCLAIMERS

General Disclaimer

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Specific Disclaimers

We specifically disclaim any warranty or representation that:

  • The Services will meet your specific requirements
  • The Services will be uninterrupted, timely, secure, or error-free
  • The results from using the Services will be accurate, reliable, or meet your expectations
  • Any errors in the Services will be corrected
AI Systems Disclaimer

We expressly disclaim any responsibility for the functioning, decisions, outputs, or behaviors of any AI systems, language models, or other technologies not owned or controlled by us. We have no control over, and assume no responsibility for, any third-party AI systems that may interpret or use content we help optimize.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless ARC-Search and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind (including reasonable attorneys’ fees) arising from or relating to: (i) your use of the Services; (ii) your breach of these Terms; (iii) your violation of applicable laws or regulations; (iv) your content; or (v) your violation of any third party rights.

DISPUTE RESOLUTION

Informal Resolution

Before initiating formal legal proceedings, you agree to first contact us and attempt to resolve any disputes informally.

Arbitration

If we cannot resolve the dispute informally, any controversy or claim arising out of or relating to these Terms shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. The arbitration shall be conducted in [YOUR JURISDICTION], and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

Class Action Waiver

YOU AND ARC-SEARCH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of [YOUR JURISDICTION] without giving effect to any principles of conflicts of law.

CHANGES TO TERMS

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website or by direct communication. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.

SEVERABILITY

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

ASSIGNMENT

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt to assign or transfer these Terms without such consent will be null. We may assign or transfer these Terms, at our sole discretion, without restriction.

ENTIRE AGREEMENT

These Terms, together with any applicable statement of work, proposal, or other agreement between the parties, constitute the entire agreement between you and ARC-Search regarding the Services, and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter.

Contact Information

For questions, contact us at:
Arc-Search, LLC
Phone: 866-708-4231
Email: arc-search.com/contact
Website: https://www.arc-search.com