ARC Search Partners

Privacy Policy

Effective Date: June 5th, 2023
Last Updated: September 10th, 2024

At ARC Search Partners, LLC (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us, whether online through our website https://arc-search.com (“Website”) or offline during our executive search and recruiting services.

By accessing our Website, using our services, or otherwise providing your personal information to us, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information refers to any information that identifies, relates to, describes, or can be associated with an individual. Depending on your interaction with us, we may collect the following categories of personal information:

• Identifying Information: Name, postal address, email address, telephone number, and other contact details.
• Professional Information: Resume/CV details, employment history, education, qualifications, skills, references, and any other information you provide in connection with the recruitment process.
• Internet or Other Electronic Network Activity Information: Browsing history, search history, and information regarding your interactions with our Website, emails, or advertisements.
• Geolocation Data: IP address and location information derived from your IP address.
• Inferences: Insights drawn from the above information to create a profile about your preferences, characteristics, or abilities.
• Audio, Electronic, or Visual Information: Records of communications, including emails and phone calls, if you choose to communicate with us through these means.

We do not intentionally collect sensitive personal information (e.g., social security numbers, driver’s license numbers, biometric data) unless required for specific purposes with your explicit consent.

How We Collect Your Information

We collect personal information in various ways:

• Directly from You: When you submit your resume/CV, apply for a position, fill out forms on our Website, communicate with us via email or phone, or participate in interviews.
• From Third Parties: We may receive information about you from references you provide, professional networking sites like LinkedIn, job boards, or other publicly available sources.
• Automatically Through Technology:
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our Website.
  • Log Files: We collect information such as your IP address, browser type, operating system, referring URLs, and other technical data.
• From Our Clients: In the course of providing executive search and recruiting services, our clients may provide us with information about potential candidates.
• Offline Interactions: During meetings, events, trade shows, or other offline interactions.

Use of Your Personal Information

We use your personal information for the following purposes:

• Recruitment and Placement Services:
  • To assess your qualifications and suitability for job opportunities.
  • To match you with potential employers and manage the recruitment process.
  • To communicate with you regarding interviews, offers, and other recruitment-related activities.
• Communication:
  • To respond to your inquiries, requests, or feedback.
  • To provide customer service and support.
• Business Operations:
  • To manage and improve our services and Website.
  • To conduct data analysis, testing, research, and statistical analysis.
• Marketing and Promotions:
  • To send you updates, newsletters, and marketing communications about our services, events, or opportunities that may interest you.
  • You may opt-out of receiving marketing communications at any time.
• Legal Compliance and Security:
  • To comply with applicable laws, regulations, legal processes, or governmental requests.
  • To enforce our agreements and protect the rights, property, or safety of our Company, clients, candidates, or others.
• Other Purposes:
  • Any other purpose disclosed to you at the time we collect your information or with your consent.

Legal Basis for Processing (for individuals in the European Economic Area):

We process your personal information based on the following legal grounds:

• Consent: Where you have given us explicit consent to process your personal information.
• Performance of a Contract: Where processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, and your data protection rights do not override those interests.
• Legal Obligation: Where we need to comply with a legal or regulatory obligation.

Sharing of Personal Information

We may share your personal information with:

• Clients and Potential Employers: To facilitate the recruitment process and present you as a candidate for potential employment opportunities.
• Service Providers: Third-party vendors who assist us in providing our services, such as IT support, data storage, background check services, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Affiliates: Companies under common ownership or control with us, for business and operational purposes consistent with this Privacy Policy.
• Legal and Regulatory Authorities: When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of our Company or others.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: We may disclose your personal information for other purposes with your explicit consent.

Note: We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website:

• Cookies: Small data files stored on your device that help us remember your preferences and improve site functionality.
• Types of Cookies We Use:
  • Essential Cookies: Necessary for the operation of our Website.
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Website.
  • Functionality Cookies: Used to recognize you when you return to our Website and personalize content.
• Managing Cookies: You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Website.
• Third-Party Tracking: We may use third-party services like Google Analytics to collect information about your use of the Website.

Do Not Track Signals:

Our Website does not currently respond to “Do Not Track” signals from web browsers. You can manage your tracking preferences through your browser settings.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: Data transmitted between your browser and our servers is protected using Secure Sockets Layer (SSL) encryption.
• Access Controls: Limiting access to personal information to authorized personnel who need it for their job responsibilities.
• Regular Monitoring: Monitoring our systems for potential vulnerabilities and attacks.

However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access: The right to request confirmation of whether we process your personal information and access to such data.
• Correction: The right to request correction of inaccurate or incomplete personal information.
• Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
• Objection: The right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
• Restriction: The right to request that we limit the processing of your personal information under certain circumstances.
• Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
• Withdraw Consent: Where processing is based on consent, the right to withdraw your consent at any time.
• Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights.

California Residents:

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know about the personal information we collect and disclose, the right to opt-out of the sale of your personal information, and the right to non-discrimination.

Exercising Your Rights:

To exercise any of your rights, please contact us using the contact information provided in Section 11. We may need to verify your identity before processing your request. We will respond to your request within the timeframes required by applicable law.

International Data Transfers

Your personal information may be transferred to, stored, or processed in countries outside of your country of residence, including the United States. We take appropriate safeguards to ensure that such data transfers comply with applicable data protection laws and that your personal information remains protected.

For individuals in the European Economic Area (EEA), we rely on standard contractual clauses or other approved mechanisms for data transfers.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe that we might have any information from or about a child under 13, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, technical, or regulatory reasons. When we make changes, we will update the “Effective Date” and “Last Updated” dates at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, comments, concerns, or wish to exercise your privacy rights, please contact us at:

ARC Search Partners, LLC
Phone: 866-708-4231
Email:  arc-search.com/contact
Website: https://www.arc-search.com

Additional Information for California Residents

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. This section supplements the information in our Privacy Policy and applies solely to visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected:

In the preceding 12 months, we have collected the following categories of personal information:

• Identifiers
• Professional or employment-related information
• Internet or other electronic network activity information
• Geolocation data
• Inferences drawn from other personal information

Categories of Personal Information Disclosed for a Business Purpose:

We may disclose your personal information to third parties for business purposes as described in Section 4.

Your CCPA Rights:

• Right to Know: You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months.
• Right to Delete: You have the right to request that we delete any of your personal information that we have collected, subject to certain exceptions.
• Right to Opt-Out: We do not sell personal information. However, you have the right to direct us not to sell your personal information at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

Submitting a Request:

To exercise your CCPA rights, please contact us at:

• Phone: 866-708-4231
• Email:  arc-search.com/contact

We may need to verify your identity before processing your request. Please provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information.

Additional Information for Individuals in the European Economic Area (EEA)

If you are located in the EEA, you have the following additional rights under the General Data Protection Regulation (GDPR):

• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information infringes applicable data protection laws.

For more information or to exercise your rights, please contact us using the information provided in Section 11.

Third-Party Links

Our Website may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policies of every website you visit.

Do Not Track Signals

Some web browsers may transmit “Do Not Track” signals to websites with which the browser communicates. Our Website does not currently respond to “Do Not Track” signals.

Subprocessors and Third-Party Service Providers

We may use third-party service providers (“Subprocessors”) to process personal information on our behalf. We enter into data processing agreements with our Subprocessors to ensure they provide adequate protection for your personal information.

List of Subprocessors:

• Amazon Web Services (AWS): Cloud services provider.
• Google Cloud Platform: Cloud services provider.
• Stripe: Payment processing services.
• OpenPhone: Communication services.
• Adobe Sign: Electronic signature services.

For a complete and updated list of our Subprocessors, please contact us at [email protected].

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the nature of the data and the purposes for which it is processed.

Consent

By using our Website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Have Questions?

If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us at arc-search.com/contact or 866-708-4231.